Red Ribbon Gifts
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Terms and Conditions

The following Terms and Conditions govern the use of this site and the purchase of any goods from it.

Site Content

Red Ribbon Gifts has not reviewed all of the sites linked to by this site and is not responsible for the content of those sites. Following the links to any off-site pages or other sites is undertaken at your own risk.

All images and product descriptions on this site are copyrighted and may not be used without the written permission of Red Ribbon Gifts. Red Ribbon Gifts neither warrants nor represents that your use of materials displayed on this site will not infringe the rights of third parties.

Limitation of Liability

Any liability of Red Ribbon Gifts in connection with the products supplied to you, subject to any non-excludable conditions or warranties implied by legislation, is limited to the amount you paid for the products supplied.

Placing an order with Red Ribbon Gifts constitutes an offer to enter an agreement to purchase goods. This offer is only accepted by Red Ribbon Gifts when the goods are dispatched.

Red Ribbon Gifts reserves the right to terminate accounts, edit or cancel orders (or part thereof), or not to provide goods at our sole discretion at any time. Apart from refunding your payment for any unfulfilled orders, Red Ribbon Gifts will not be liable for any loss or damage arising from exercising these rights.


While we will make every effort to have your goods delivered on your preferred date or within the estimated delivery timeframes. Red Ribbon Gifts does not accept responsibility for and is not liable for any delivery delays. If you are not completely satisfied with our service as a result of a delivery delay you can return the product to us in accordance with our Returns Policy. A late delivery or delivery not on your preferred date does not entitle you to a refund of the delivery fee.

Red Ribbon Gifts accepts no responsibility for any errors you make when entering orders, delivery instructions, card messages or other information. If an order needs to be redelivered as a result of an incorrect address being supplied to us, any additional delivery charge will be passed on to the customer.

Red Ribbon Gifts is not liable for any loss or damage arising after delivery has taken place. This includes loss or damage resulting from delivery to an unattended address where the recipient has granted permission to leave the goods unattended.

If an order is returned to our warehouse for any reason, including because the recipient failed to collect the order from their local post office, an additional delivery fee will be payable by the customer.

Hampers and Gift Boxes

In the unlikely event that an individual item in a hamper or gift box is unavailable we will substitute it with a similar item of equal or greater value. If you do not want us to do this please state this in the comments section during checkout.

Hampers or gift boxes containing alcohol may only be purchased by and delivered to persons over 18 years of age.

Product Display attempts to display as accurately as possible the colours and material of the products shown on the site. However because the colours you see will depend on many factors, including your screen monitor or printer, cannot guarantee that the colour you see matches the product colour. provides a detailed image, description and size of each product, ensuring you are provided with accurate information.

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